Terms of Service

Last Updated December 31, 2006.

General Terms of this Site

• MooreThanArt is owned and operated by Laurel Moore.
• All orders are printed and prepared as specified in the order details submitted by the user.
• The customer's billing and shipping information will appear on the order review and confirmation page as well as the invoice/receipt after an order is placed. Customers are responsible for reviewing and ensuring MooreThanArt receives the complete and correct address information for shipping purposes. Payment is required in full prior to processing orders.
• Stretched canvas prints will be stapled on the sides with the printed area covering the facing surface of the canvas or on the back for prints 20 x 30" or larger or where at least one side exceeds 30". Gallery wrapping in which the image wraps around to the back of the frame is not an option.
• All works of Art on this Website have been copyrighted by UK Copyright Service.
• All works of Art on this Website have been created by Laurel Moore.

Replacements & Refunds

Customer satisfaction is paramount with MooreThanArt. In all cases we will try to ensure that all customers receive the service they deserve. In some instances it may be necessary for MooreThanArt to replace or refund damage prints. Below are general guidelines that MooreThanArt follows in servicing our customers.

Notice of damaged merchandise must be submitted to MooreThanArt in writing/email within 3 days upon documented delivery date by the shipping courier. Damaged prints need to be returned to MooreThanArt for inspection before refunds or replacements can be submitted. In some instances, MooreThanArt may waiver this requirement upon discretion of MooreThanArt / MooreThanArt management. Upon contacting MooreThanArt further details on replacement procedures will be provided.

MooreThanArt is not responsible for damage accrued to prints after they have been delivered and caused by the customer or a third party. Third parties may include but is not limited to framers, retail establishments, or an artist's customers.

Liability

MooreThanArt is not liable for damage or injury to items, animals or people caused by the prints due to negligent, reckless, knowing or intentional actions by any person. By purchasing from MooreThanArt, the customer assumes all responsibility for damages or injuries caused by the print once it reaches its shipping destination.  

Shipping & Delivery

MooreThanArt and MooreThanArt usually will have orders completed and delivered within 5 to 14 business days. Factors that may delay delivery of an order within that time frame may include weather, order size, equipment malfunctions, or disaster. Customers that have not received their orders within 10 business days may contact MooreThanArt for an order status check. Rush orders may be available during certain times of the year and accrue additional production and shipping charges. Contact MooreThanArt to discuss placing a rush order. International orders may take longer than 5 to 10 working days and is dependent upon the shipping schedule of the courier used. Shipping charges may be based upon the total amount of an order in order to cover cost of parcel weight, size, destination and packaging.

Disclaimer

Elements within this Terms of Service policy are subject to change without notice and at the discretion of MooreThanArt the owner of this site.